Privacy Policy
Mindful Digital
Effective Date: Jan 1st, 2025
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
Mindful Digital does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or unrelated purposes. All text messaging originator opt-in data is kept strictly confidential.
1. Information Collected
Personal Information:
Name, email address, phone number, physical address
Payment information when you make a purchase or request a quote
Opt-in records and timestamps for all communication channels (SMS, email, etc.)
Non-Personal Information:
IP address, browser type, device information
Website usage patterns and analytics
Cookies and similar technologies
Customer Communication:
Records of inquiries and service requests
Appointment details and preferences
Service history and feedback
2. How Information Is Used
Collected data is used for the following purposes:
Providing and improving our services
Processing transactions and payments
Communicating with you about your inquiries, appointments, and promotions
Enhancing website functionality and user experience
Ensuring security and fraud prevention
Maintaining records of your communication preferences and consent
3. SMS Messaging & Compliance
Text Message Program Terms & Conditions
By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.
Opt-In & Consent:
You will only receive messages if you have explicitly opted in
We maintain timestamped records of all opt-in actions
We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws
Opt-Out Instructions:
Cancel SMS notifications anytime by replying “STOP”
A final confirmation message will be sent
No further messages will be delivered unless the client re-opts in
All opt-out requests are processed within 24 hours
Message Frequency & Content:
Message frequency varies based on your interactions with our business
Messages will be directly related to the services you have requested
We do not send promotional content without specific consent
Help & Support:
Reply “HELP” for assistance or email [email protected]
Customer support is available during regular business hours
Carrier Information:
Standard message and data rates may apply
Carriers are not liable for delayed or undelivered messages
Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers
SMS Data Protection Statement
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Strict data protection measures safeguard all SMS opt-in information and consent records
4. Information Sharing & Disclosure
Mindful Digital does not sell, rent, or trade personal information. Information may be shared only with:
Service Providers:
Third-party vendors supporting operations (e.g., payment processors, scheduling systems)
SMS aggregators and providers only to deliver consented messages
All service providers are bound by confidentiality and security obligations
Legal Compliance:
Shared only if required by law or valid legal requests
Business Transfers:
In case of mergers, acquisitions, or sale of assets
In such cases, your data remains protected under the terms of this policy
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
5. Data Security
Mindful Digital maintains strict security practices:
Encryption of sensitive data in transit and at rest
Secure access controls and authentication mechanisms
Regular security assessments and updates
Employee training on data protection
Breach notification protocols in accordance with applicable laws
Secure backup systems and disaster recovery procedures
While reasonable measures are taken to protect data, no method of internet transmission or electronic storage is 100% secure.
6. Cookies & Tracking Technologies
Analyze site traffic and user behavior
Remember your preferences
Improve website functionality and user experience
Measure the effectiveness of our services
Clients may control cookies through browser settings, but disabling them may limit some features.
7. Your Rights & Choices
You have the right to:
Access, update, or delete your personal information
Opt-out of marketing emails by clicking "unsubscribe" in our emails
Opt-out of SMS messages by replying "STOP"
Request information on how we process your data
Withdraw consent at any time for future communications
Lodge a complaint with a supervisory authority if you believe your rights have been violated